1. Introduction

Welcome to quadnador.com, operated by Quad Maroc Nador. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a booking with us. Please read this policy carefully.

2. Information We Collect

2.1 Personal Information You Provide

When you make a booking or contact us, we may collect:

Full name
Email address
Phone number
Preferred booking date and time
Number of participants
Selected package
Any additional message you choose to include

2.2 Automatically Collected Information

When you visit our site, certain information is collected automatically, including:

IP address (anonymized)
Browser type and version
Operating system
Pages visited and time spent on each page
Referring website or traffic source

3. How We Use Your Information

We use the information we collect to:

Process and confirm your quad excursion bookings;
Contact you regarding your reservation details;
Send booking reminders or updates (where applicable);
Improve our website, services, and user experience;
Analyze site traffic and usage through Google Analytics;
Comply with applicable legal obligations.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Contractual necessity: to fulfill your booking request;
Legitimate interests: to improve our services and ensure website security;
Consent: where you have explicitly agreed to receive marketing communications.

5. Data Retention

We retain your personal data only as long as necessary for the purposes described in this policy. Booking data is kept for up to 3 years from the date of your last interaction. Analytics data is retained for 26 months.

6. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Trusted service providers who assist in operating our website and conducting our business (e.g., hosting, email services), under strict confidentiality agreements;
Law enforcement or government authorities when required by applicable law.

7. Cookies

Our website uses cookies to enhance your browsing experience. We use:

Essential cookies: required for the basic functioning of the site;
Analytics cookies: (Google Analytics) to understand how visitors use our site.

You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Right of access: request a copy of your personal data;
Right to rectification: correct inaccurate or incomplete data;
Right to erasure: request deletion of your data;
Right to restrict processing: limit how we use your data;
Right to data portability: receive your data in a structured format;
Right to object: object to certain types of processing.

To exercise any of these rights, please contact us at: [email protected].

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

11. Children's Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: [email protected]
Phone: +212 6 00 00 00 00
Address: Nador, Oriental Region, Morocco